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TELECOMMUNICATIONS CONSULTANTS INDIA LTD. Kuwait
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Related links: www.tcil-india.com
Related links: www.tcil-india.com
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TCIL – Work Flow SYSTEM
…an
Intranet Office Automated Paperless System There are solutions without parallel. …innovative solutions It
is a must for forwarding thinking corporations as we move towards the millennium!!! At TCIL we know that the staff in your department
are too busy to learn a complicated program so we design ours to be as simple as
it is through.
The
entire programs are accessible from one screen! Studies have computerized
software system the transition from paper to Work
Safer, Work Smarter… …Save
Money and Prove it. More
than just a program …it
is an innovative solution. It is a comprehensive, feature-rich Computerized
System that automates repetitive tasks and structures flow to suit virtually
every operation. You will appreciate the convenience as it
automatically generates various Reports and Graphical displays, updates
priorities on works and generates various daily reports.
You
name it….. …..We execute it.
TCIL
– WORK FLOW SYSTEM
TCIL,
Kuwait has examined the actual work flow and business forms proposes the solution. The solution will resolve four critical issues: ·
Customer Management ·
Work Flow / Business Forms ·
Business Intelligence ·
Networking Security
Customer
Management The product will incorporate data storage for
customer listing with the ability to add, modify, change, and delete customers
from the list. This central repository of customer information can contain as
detailed information about customers as possible, and is used to eliminate
redundant data entry in the work flow. As an example, customer address and phone
numbers will only have to be entered once into the system. Search capabilities
will allow the staff to search for specific customers according to various
criteria such as customer company name, person's name, phone number or the
address.
Work Flow There are a number of business forms involved in
day-to-day activities of the various departments . These forms must
be able to share as much information as possible to the other business forms in
the process. The existing hardcopy forms will be as closely duplicated on the
data entry screen as possible. By doing so, the data entry process is simplified
for staff who are familiar with the existing forms. Form navigation
will allow staff to easily locate the correct form in the database.
Features such as adding, deleting, changing business data on the forms will
allow easy update of the database.
Business Intelligence The primary benefit of having business information
stored on information systems is the ability to generate business statistics.
The product will be able to generate various queries with the help of powerful
SQL Query Builder available with the Software like "sales leads to
sales" ratio, sales staff performance, query for loss sales during a
period, commercial invoices, billing information, monthly collections and many
other types of business statistics. It is important to disclose to TCIL the full
set of business statistics that are required so that future
implementation of additional queries are easier (and less costly) to develop.
Networking Security It is crucial to control the type of information that
staff can access and manipulate. For instance, business intelligence queries are
most likely to be generated by management. Control must be in place so that
sales staffs have limited control if not none to overall business information.
Another area of consideration is controlling data entry so that one
user/department cannot alter the records of another user/department. Without
proper account and password, illegal user will not be able to access. SOFTWARE
SYSTEM
TCIL-WFS
Software is a system which works on Windows NT platform with Oracle database and
Developer/2000. It is a complete solution for Office-automation, a “Millennium
Paperless Office Management System”.
TCIL-WFS
are Horizontal Application Programs designed to provide assistance in routine
office jobs such as: 1.
Scheduling individuals and
group activities. 2. Assisting in communication
among individual and groups. 3. Creating and maintaining
records concerning individuals and groups. 4. Managing various “short
terms” or “long term” projects. 5. A routine office accounting
activities. 6. A routine activity of
servicing customer needs – either handling new customer or servicing existing
customer. 7. Routine Sales and Marketing
on-line monitoring. 8. Routine approvals from various
authorities (within the company). 9. It will leave to significant
reduction in paper handling – “Paperless Office”. Whenever
any message or an information is transmitted from one user to another user,
information about arrival of the message flashes on the end‑user terminal
irrespective of the location of the user depending upon the position where the
user log on. [TCIL-WFS should be running at the node].
Also,
the level of data integrity is high so that unauthorized users can not access
the data. It keeps track of all the message/document flowing in history and
could be traced back at user request. Automated
Document Handling
... refers to converting paper documents to electronic form and storing them in
a database.
Document Imaging
Systems
convert incoming paper documents into electronic format
Two possible methods: 1.
Documents are simply scanned and converted into bit-mapped images. 2. Optical-Character Recognition [OCR] converts the document into a
machine-readable record format. This method is often more useful in workflow
automation because: §
a document can be edited and
its data immediately used as input into workflow processes or for supporting
management decision. §
may require less storage space
because character codes such as ASCII take less storage space than do graphic
images of the characters
Automated
Mail and FAX Handling ……….it
refers to converting incoming FAX and emails to appropriate locations (in
directory) from where the TCIL-WFS will search when program is running in the
background. TCIL recommends the following for efficient mail / FAX handling. ·
FAXserve
5.0 for Windows NT 4.0 ·
Microsoft
Exchange Server 5.5
Dial-up
Access to Send / Retrieve Email Mechanism
must exist for staff to send and retrieve electronic mail from remote
locations. For this special dial-up Modem cards run on suitable RAS software
like Radius is required. There are two models to implement dial-up access for
the staff to send / retrieve messages from a remote location. First model is to take advantage of the RAS (Remote Access Service) feature of Windows NT Server. A number of modems and phone lines can be setup so that the staff can dial in and make connection to the local area network as if they are in the office. This setup requires the office to have phone lines made available for the exclusive purpose of dial-up access and the purchase of additional equipment such as a peripheral that allows more than 4 COM ports to be installed on one machine.
The
second model is to have the staff send / retrieve email from a remote location
using a web browser such as Internet Explorer or Netscape Navigator.
Microsoft
Exchange Client will be the single universal client installed on all desktops in
order to access email.
Training We
offer regularly scheduled training classes to help you get the most out of your
software. Class sizes are kept small to give you individualized attention and to
answer your specific questions. If you like, we can even send an instructor to
your company for on-site training. We also offer tailor training modules to
suite your requirements (not restricted to TCIL-WFS system).
FUTURE CONSIDERATIONS TCIL, Kuwait plans to use Oracle 8 with Developer to
develop the core of the application. Having the core application developed using
Oracle allows rapid application development and greater flexibility to extend
the software in the future.
TCIL,
Kuwait can also design, implement, and host commerce web sites on the Internet.
We also offer solution for LAN/WAN connectivity over Frame Relay, Multimedia
Communication Systems (VOIP) over inter/intra network.
Our
mission: “To
develop software products of International quality, execute turnkey projects and
provide solutions for the complex Information
Technology revolution to the fullest
satisfaction of the customers” Pricing
* - Contact for pricing.
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